Business processes / Digital systems
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Maintenance / Microsoft 365

Maintenance & Technical Operations

Connect equipment records, interventions and spare-parts information to maintenance planning and reporting.

Participants

Who it is for

Technical directors, maintenance managers, engineers, senior technicians and equipment or fleet managers.

Illustrative exercise

From meter reading to maintenance order

Connect an equipment record to its service threshold, maintenance alert and required consumables.

The practical exercise and prerequisites are agreed with your organization during scoping.

Learning Objectives

Map a maintenance process; structure equipment and intervention records; configure a maintenance alert and identify availability and cost measures.

Main Topics

Preventive, corrective and predictive-maintenance process concepts; intervention requests; equipment registers, histories, preventive plans and technical records in SharePoint; preventive alerts, stock thresholds and incident notifications with Power Automate; availability, preventive/corrective ratios, costs, lead times and parts use in Power BI.

Practical Learning Outputs

A maintenance process map; equipment and intervention records; a maintenance-alert exercise; a technical dashboard exercise; a 30-day action plan.

Three days, one practical progression

  1. Day 1

    Understand

    Map the process, responsibilities and points of friction.

  2. Day 2

    Build

    Structure SharePoint information and configure an automated workflow.

  3. Day 3

    Operate

    Develop reporting and prepare a 30-day action plan.