General management / Microsoft 365
Business Process Digitalization for Managers
Identify a priority process, align the team around an achievable digitalization plan and establish management routines.
Participants
Who it is for
Managers, department heads and small business leaders.
Illustrative exercise
Improving one priority process
Choose a team process, clarify its rules and prepare an initial digital solution and implementation plan.
The practical exercise and prerequisites are agreed with your organization during scoping.
Practical Learning Outputs
- A map of a priority process
- A structured SharePoint workspace
- An automated workflow or alert
- An operational Power BI reporting view
- A 30-day implementation action plan
Three days, one practical progression
- Day 1
Understand
Map the process, responsibilities and points of friction.
- Day 2
Build
Structure SharePoint information and configure an automated workflow.
- Day 3
Operate
Develop reporting and prepare a 30-day action plan.